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Regional Property Manager - Tax Credit

San Antonio, TX

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Under the direction of the Regional Vice President of Property Management, the Regional Property Manager is responsible for leading employees and managing the operations of a portfolio of properties in various phases of development, construction and lease up.

Essential Functions Statement(s):
- Effectively manage all communities to achieve financial and operational targets
- Provide feedback on capital needs and other asset plan items; complete asset plan items as required
- Monitor employee performance; take action as necessary to improve portfolio or asset performance
- Complete annual performance reviews and regularly communicate employee performance expectations and achievement
- Seek to build employees teams and provide motivation and direction as required
- Manage all community wage, salary, bonus, incentive and commission issues
- Ensure all NRP community procedures are being accomplished;     monitor community performance at both the micro level (following procedures, practices) and macro level (occupancy, income, collections)
- Ensure integrity of application and file approval process at communities
- Monitor community financials; review variance reports; review financials with Community Managers regularly
- Work with Community Managers to prepare annual budgets and property plans
- Approve community vendors
- Approve community purchase orders and expenditures
- Perform regular community inspections (physical, operational, file review)
- Manage portfolio rents; propose adjustments as necessary
- Manage portfolio resident selection criteria; monitor and make adjustments as necessary
- Monitor portfolio collections and collection procedures; ensure all collections activities are accomplished
- Manage portfolio vendors such as collections agencies, legal representation, etc.; monitor performance and make changes as appropriate
- Recruit, interview and hire community managers and maintenance managers; approve all community new hires; ensure new hire paperwork is processed and delivered to Human Resources
- Support Community Managers as necessary on resident issues, supportive services issues, vendor issues, compliance approvals and other operational duties
- Regularly meet with community staff and ensure that weekly community meetings are held
- Coordinate portfolio training, Marketing, Compliance, Accounting, IT and HR activities
- Ensure Regional Maintenance program is executed throughout portfolio; work with Maintenance Director and Regional VP to improve Maintenance program and execution
- Prepare and deliver Regional Portfolio reports as required
- Initiate new programs, procedures or practices in portfolio as directed
- Represent portfolio in Apartment Association, to local PHA’s, state agencies, etc. as required
- Coordinate pre-lease set up of new communities; hire and train staff
- Coordinate, manage and monitor community audits by Syndicators, state agencies, etc.
- Participate in senior level management meetings as required;     participate in regional team meetings as required
- Act as portfolio representative to coordinate activities and resolve issues with portfolio Construction and Development representatives

Key Deliverables/Objectives

- Achieve best possible financial success from the portfolio within the guidelines set by Regional Vice President, Vice President and Partners
- Seek to maximize income and minimize expenses; ensure Community Managers are actively operating communities at or above budgeted income and at or below budgeted expenses
- Maintain aggressive staffing levels while achieving the financial goals for each community
- Deliver accurate and timely regional reports
- Ensure every new employee completes the NET within 30 days of employment
- Ensure all re-certifications are current
- Achieve 96% occupancy and 96% portfolio rent collections with minimal approved write-offs
- Maximize credit delivery on new project lease ups; complete all lease-ups in 12 months or less
- Qualify all units prior to the qualification deadline
- Perform a thorough community inspection on each community at least twice per calendar year
- Perform other duties as required

Education: Bachelor’s degree highly preferred
Experience: 5+ years of experience in property management with recent experience in a Regional Property Manager or Director role; strong experience with market-rate communities; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards
Technical Skills: Strong computer skills, especially in the Microsoft Office Suite; knowledge of YARDI software
Other Requirements: Valid Driver’s License


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